We had around 80 bats seeking shelter in our attic and siding at our Surfsdie Beach house. Russell came out the day we called, and explained the process of removing bats, as well as following the law to protect young bats inside the attic. He told us his price and his guarantee. Nets were hung, bats were permitted to leave, and the house was sealed. We have not seen bats since. I highly recommend The Snake Chaser. Russell and his employees are very good, honest, and trustworthy.